Privacy Policy

Who we are

Creator Pulse records daily analytics snapshots for content creators across the platforms they publish on. This policy explains what we store and what we do with it.

What we store

Your account: the name, email address and password you sign up with. Passwords are stored hashed and are never readable by us.

Your connected platforms: for each platform you connect, the handle, display name, profile picture URL and the platform’s own account identifier.

Your published posts: titles, captions, publish dates, thumbnails and links for your most recent posts.

Daily statistics: a snapshot of each post’s views, likes, comments and shares, and your follower count, taken once per day. This archive is the point of the product — platforms only show you today’s number, so historical comparison is only possible from snapshots we keep.

Platform by platform

YouTube. We read public channel data (subscriber count, total views, and the title, publish date, thumbnail, views, likes and comments of your recent videos) through the YouTube Data API. No login or token is involved. Creator Pulse uses YouTube API Services; by connecting a channel you also agree to the YouTube Terms of Service, and Google’s handling of data is described in the Google Privacy Policy.

Instagram. With your permission (instagram_business_basic, instagram_business_manage_insights) we read your username, profile picture, follower count, and the caption, date, link, likes, comments, views and reach of your recent posts.

TikTok. With your permission (user.info.basic, user.info.profile, user.info.stats, video.list) we read your display name, avatar, follower, following, likes and video counts, and the title, date, link, cover image, views, likes, comments and shares of your recent videos.

Facebook. With your permission (pages_show_list, pages_read_engagement, pages_read_user_content, read_insights) we read the name, picture and follower count of the Page you choose, and the message, date, link, reactions, comments, shares and impressions of its recent posts. We do not read your personal profile, friends or messages.

Access tokens

When you connect Instagram, TikTok or Facebook, the platform gives us an access token on your behalf. We store it encrypted (AES-256-GCM) and use it only to read your own analytics once a day and when you press Sync. We never receive your password. We cannot post, edit, delete, message or follow anyone from your account, and we do not request permission to do so. We never share tokens with anyone.

What we do with it

We use your data to show you your own analytics and, if you turn it on, to email you a daily summary. We do not sell your data. We do not share it with advertisers. We do not use it to train machine learning models. Other users of Creator Pulse cannot see your numbers — every query is scoped to the account that owns the data.

How long we keep it

Snapshots are kept for as long as your account is open, because the value of the archive is its length. Data fetched from a platform API is refreshed daily; we do not keep stale copies of your profile beyond the latest fetch, only the numeric daily statistics. Disconnect a platform and we delete that platform’s posts, snapshots and access token immediately. Delete your account and we remove everything, including the archive. Neither is recoverable — no platform lets anyone backfill past view counts, so a deleted archive is gone for good.

Your choices

You can disconnect any platform, or delete your entire account, from your dashboard at any time — no email needed. You can also revoke our access directly from the platform’s own settings (Facebook and Instagram under Apps and Websites, TikTok under Manage app permissions, and YouTube data can be cleared from Google security settings). Step-by-step instructions are on the data deletion page. To request a copy of your data, email the address below.

Where data is held

Data is stored in a hosted PostgreSQL database (Neon) and served from hosting infrastructure (Vercel) that may process it outside your country of residence. Daily emails are sent through Resend. Access to production data is limited to the operator. We use reputable providers who maintain their own security practices, and access is restricted to what is needed to operate the service.

Changes

If we change what we collect or how we use it, we will update this page and the date at the top. Material changes will be notified by email.