Deleting your data
Three options, from narrowest to widest. All are immediate and none can be undone.
1. Remove one platform
Sign in, open Menu → Settings, and click Remove next to the platform. We stop reading that profile, and the list of posts we recorded and every daily snapshot of them are deleted. Your MyCreatorPulse account and other platforms are unaffected.
2. Delete your whole account
Sign in, open Menu → Settings, scroll to Account and click Delete my account. You will be asked to type DELETE to confirm. This removes your login, every connected platform, all posts and snapshots, your email and WhatsApp preferences and your original invite request, and cancels any PayPal subscription. DuitNow receipts you uploaded are kept as payment records, as the privacy policy explains. Two things expire on their own: the private nightly backup of the database (account details, invite requests, billing records and daily statistics) ages out within 14 days, and server logs within 30 days.
3. What the platform’s own settings can and can’t do
MyCreatorPulse reads the public version of your profile — what any logged-out visitor sees — so we hold no login or app permission for Instagram, TikTok, Facebook, YouTube, Douyin, Xiaohongshu or Twitch. Removing an app in a platform’s settings therefore does not stop our nightly reads. To stop them, use option 1 or 2 above, or email us. Making a profile private also stops them: private profiles can’t be read.
Can’t sign in?
Email hello@mycreatorpulse.com from the address on your account, with the subject “Delete my data”. We will confirm it’s you, delete everything except the payment records we have to keep, and reply within 7 days to say it’s done.
See the Privacy Policy for what we store and why.